An organized reference to the active cases being tracked and processed. Use this section during screenshares to navigate case context and status.
Cases involving acceptance of credit bureau correspondence. Files include NOA, NOD, and associated presentments.
Cases involving IRS letters and MDOR notices. Organized by letter type (LTR2644C, LTR2645C, LTR86C, LTR282C) and process step.
Simple acceptance. One notice of acceptance with no additional steps required.
Full acceptance sequence including NORP, NORS, and NOA with probable NOD response.
Cases staged for mailing. COD and NOD queues held pending next action.
BCB = credit bureau prefix · ASC = agency · 2021 = year · 3-STEP = process type
DBB = debt/IRS prefix · IRS = agency · 250903 = date · LTR2644C = letter type